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Privacy Policy

We guarantee that every subscription payment transaction you make at The Carriage House will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of a subscription payment at The Carriage House. See guarantee details below.

Why are commerce transaction with The Carriage House safe?
Our secure server software (SSL) is the industry standard, and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so it can't be read as the information travels over the Internet.

What if I don't want to use my credit card?
No problem. Just use our phone options.

Guarantee Details:
•   Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, and if the unauthorized use of your credit card resulted through no fault of your own from purchases made at The Carriage House while using the secure server, The Carriage House will cover the entire liability for you, up to the full $50.00.
 
•   In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Learn more about how The Carriage House protects your privacy below.


Your Privacy

The Carriage House is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information does The Carriage House collect? How do they use it?
•   When you order, we need to know your name, e-mail address, mailing address, credit card number, and the card's expiration date. This allows us to process and fulfill your order and to notify you of your order status.
 
•   When you sign up for our E-mail Newsletter, we need only an e-mail address.
 
•   We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new The Carriage House services, and special offers we think you'll find valuable.


How does The Carriage House protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Unfortunately, without a cookie, you will not be able to make purchases online. If you wish to make purchases without having to turn on cookie support, please call customer support with your order and they will be happy to place it for you.

Will The Carriage House disclose the information it collects to outside parties?
The Carriage House does not sell, trade, or rent your personal information to others. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce The Carriage House's rights or to protect The Carriage House, you or our other customers.


In summary
We're committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.

Your consent
By using our Web site, you consent to the collection and use of this information by The Carriage House. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
The Carriage House welcomes your questions and comments about privacy. Please send e-mail to privacy@thecarriagehse.com.

 
 
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